apple music web player
i keep getting a notification on the web player saying "MEDIA_KEY: InvalidStateError: failed to excute 'update' on 'MediaKeySession': rejected with system code (36)" every time i try to play music on web player
User profile for user:
lexOS1
User level:
Community Specialist
Hi ghostdoop,
Thank you for participating in the Apple Support Communities. If you are receiving an error when trying to play music, here are a few things to check to help:
- Restart your device to confirm that the issue is still there.
- Check for any updates to the device and browser that you are using to rule that out.
- Confirm that the steps and requirements here in this link were taken and met: Listen to Apple Music on the web and in apps - Apple Support
- Check for any firewall or security software that might be causing this.
- If the issue persists, reach out to Apple Support here: Contact - Official Apple Support
Have a great day.