Trying to back up my iPhone 14 to PC iTunes 12.12.5.8, I get a message saying that the iphone could not be backed up because the iphone disconnect. However sync works just fine. I've tried switching cables, erasing old backup but nothing changed-Ideas?
iPhone 14 Pro
Hi Hiteq55,
We appreciate you reaching out to us. We understand that you are experiencing issues securing a backup of your iPhone 14 on iTunes because the process crashes your PC.
Are you experiencing a similar issue when securing a backup of your device on a different computer?
This detail can help further isolate the issue.
In the meantime, we recommend that you make sure that you are using the latest version of iTunes.
Update to the latest version of iTunes - Apple Support
Take care!
Iphone disconnect before backup begins
