I need help verifying my AirPods
My AirPods won’t verify on my phone and I when the serial number and all for them but it still won’t verify
User profile for user:
Chris_C1
User level:
Community Specialist
Hello Jessikac073,
We see you came to us from the best resource to address this concern: If you get a 'Cannot Verify AirPods' alert
If you get a 'Cannot Verify AirPods' alert
If you get this alert when you try to connect your AirPods with your iPhone, iPad, or iPod touch, verify that your AirPods are genuine.
You can choose to not connect your unverified AirPods, or to connect them in Bluetooth settings. If you connect your unverified AirPods, they may not behave as expected.
For more information, contact the place of purchase.
To help verify that your AirPods are genuine, identify your AirPods.
If you need additional assistance, please contact Apple Support for help. You may be able to reach them here: Contact Apple Support
Thanks!