Can't install watchos 8.7.1 on my Apple Watch Series 3

Hi! I can't install watchos 8.7.1 on my apple watch. It's been stuck at "preparing" for hours. I have an apple watch series 3 (no cellular) 42mm. I have an Iphone 13 with ios 16.0.3. Now, I can't use my apple watch anymore. Please help.

iPhone 13

Posted on Oct 21, 2022 3:07 PM

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1 reply

JJRASC

Community Specialist

Oct 24, 2022 6:56 AM in response to rjbrtg

Hello rjbrtg,

Welcome to the Apple Support Communities.

If you are noticing an issue with the latest watchOS update installing, there are several troubleshooting steps that we’d suggest starting with.

- Make sure that your Apple Watch is fully charged and connected to a power cable.
- Restart your Apple Watch and your paired iPhone.
- Open the Apple Watch app on your iPhone. Tap General > Software Update. Delete the update file before attempting to install the update again.

We hope that this information helps you finish the update.

Cheers!

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Can't install watchos 8.7.1 on my Apple Watch Series 3

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