My new AirPod Pros do not recognize any touch commands at all. They connect and pair properly, and the noise cancelling features work, but tapping does nothing (skipping tracks, answering or ending calls, etc.) I did all the updates available, but now I’m wondering if I made a mistake on the initial set up or something. The reset procedure found elsewhere here does not fix the issue. Is there something else I can do, such as a factory reset?
Hey Jrodicus,
What you may need to do is update how the AirPods are configured when it comes to those controls. The Change the settings of your AirPods and AirPods Pro page goes over ways that you can make those adjustments:
" Change the press-and-hold action on AirPods Pro
AirPods Pro have three noise control modes: Active Noise Cancellation, Transparency mode, and Off. You can switch among all three noise control modes in Control Center or Settings.
By default, when you press and hold the force sensor on the stem of your left or right AirPod, your AirPods Pro switch between Active Noise Cancellation and Transparency mode. You can change which noise control modes the press-and-hold action uses:
next to your AirPods in the list of devices.You can also set the press-and-hold action to allow you to use Siri. In the AirPods Pro settings screen, tap Left or Right, then select Siri. You can have one AirPod set for Siri and the other set to change noise control modes. "
Make sure to report back what you find out after checking those settings.
Take care.
Hey Jrodicus,
What you may need to do is update how the AirPods are configured when it comes to those controls. The Change the settings of your AirPods and AirPods Pro page goes over ways that you can make those adjustments:
" Change the press-and-hold action on AirPods Pro
AirPods Pro have three noise control modes: Active Noise Cancellation, Transparency mode, and Off. You can switch among all three noise control modes in Control Center or Settings.
By default, when you press and hold the force sensor on the stem of your left or right AirPod, your AirPods Pro switch between Active Noise Cancellation and Transparency mode. You can change which noise control modes the press-and-hold action uses:
next to your AirPods in the list of devices.You can also set the press-and-hold action to allow you to use Siri. In the AirPods Pro settings screen, tap Left or Right, then select Siri. You can have one AirPod set for Siri and the other set to change noise control modes. "
Make sure to report back what you find out after checking those settings.
Take care.
There are no tap controls on AirPods Pro.
There is a force sensor you squeeze on the stem.
AirPods Pro touch commands not working
