My wife is a nurse and her job involves using her phone as a remote to change a display on her iPad while using an app for vision testing. Other coworkers have no trouble doing this, but my wife had only had success in one instance. Since that time we updated the iOS to 16.0.3 now the iPad doesn’t “see” her phone.
It’s frustrating to say the least. It make the job harder than it should be if the phone would connect.
Any ideas? Thank you.
As iOS/iPadOS has no direct support to control one device from another, the functionality that you describe must be App-related. As such, you need to identify the specific App with which you are having difficulty - and then seek assistance from the App developer or their associated support materials.
How to contact an app developer - Apple Support
The App likely has an associated website where you will find relevant technical support resources.
Thanks LotusPilot,
The developer’s website is unavailable.
“No details provided. The developer will be required to provide privacy details when they submit their next app update.”
However, we were able to get this function restored after successive deletion and reinstallation of the remote app.
It’s good to learn the the immediate problem has been resolved with reinstallation of the App.
Given that the Developer has not updated the App for some time - the App may have been abandoned.
She should contact the IT department where she works.
iPhone as a remote for an iPad app
