Markups on PDF in iPad randomly erases all my markups

When I mark up a PDF in iPad it doesn't save and randomly erases all my markups. I'm loosing a lot of time an work to this as I bought the iPAD to use for work.

iPad Pro 11-inch Wi-Fi

Posted on Oct 17, 2022 03:09 PM

Similar questions

PDF crashing when marking up Hi there, I have an iPad Pro running iOS 17.2. I have a large number of pdfs stored in iCloud which I mark up (highlight / annotate) using the Files app and Apple Pencil. The pdfs will periodically “flash”, which causes me to lose my most recent mark-up. Also, since the most recent update, whenever this happens the pen defaults to black felt pen (even though the pen shown as in use is the highlighter). Please can anyone tell me how I can fix this as it is making the app almost unusable? Many thanks,
789 1
Why do PDFs glitch when writing on my iPad? This happened to me on my last iPad (iPad Pro Gen 2) and has accelerated on my iPad Air M2, but when I write with my Apple Pencil in PDFs saved in my iCloud, the PDF will glitch and take me back to its title page (as if I had just opened the PDF) and erase anything I just wrote. It doesn't happen every time but it happens enough to warrant concern. I'm trying to use it for school and when I have to start annotations or problems over because of this, it's very frustrating. I took to Apple store to meet with a genius and hardware diagnostic came out fine and update was good (18.2.1), so all they could recommend was factory resetting (of course) and hope for the best. That has not worked and PDFs still do this. How can I fix this problem or is this happening to most people with iPads and is a greater issue? [Re-Titled by Moderator]
578 5
PDFs crashing and no longer opening on IPad My Ipad Pro (OS 16.3) has stopped opening PDF files in the files app after crashing while I was highlighting a PDF. I’ve force restarted the Ipad and updated it to the latest OS and still having this problem. I really need a solution as I use this for reading and highlighting textbooks for my classes and it’s been like this for a week. Other PDFs are fine until they to crash and stop opening. Is there a fix? Please help
965 1

1 reply

Vero_F1

Community Specialist

Oct 19, 2022 12:10 PM in response to Saice

Hi Saice,

If you are following the steps in Use Markup on your iPhone, iPad, or iPod touch and it is not saving your changes, you can try some overall troubleshooting steps:

Restart your iPhone
Update your iPhone, iPad, or iPod touch
If you are using third-party apps, update them: How to manually update apps on your Apple device.
Test on various apps to see if it related to just that app.

If the issue persists and it is happening in an Apple app or multiple apps, Contact Apple Support or use this Get Support link for assistance.

Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Markups on PDF in iPad randomly erases all my markups

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up