Can't sync music burned from CDs to iPhone

Question

Level 1

5 points

Can't sync music burned from CDs to iPhone

I had a number of CDs that I burned into Music on my MacBook Pro. I have been unsuccessful in syncing that music to my iPhone. I called Apple support and was told that music I burned into Music could only "be enjoyed on my MacBook" UNLESS I used the paid Apple Music or iTunes match subscriptions. I already paid for the music, why should I pay you all anything to enjoy my legal purchases on all of my Apple devices?

What is the point of offering a sync function if Apple restricts what you can actually sync on your devices? Consumers pay Apple well and this is what you want to nickel and dime us over? Our own stuff? Your policy is your policy but I respectfully disagree.

Posted on Oct 16, 2022 9:03 AM

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Answer 1

ed2345

Level 9

62,828 points

Oct 16, 2022 9:23 AM in response to fxybrwn

Fxy,

On your MacBook, make sure the songs from the CDs are present in your iTunes/Music library, and that you have local copies on the hard drive of the computer.

Once that is OK, you can sync your MacBook library to the phone by connecting via USB:

Sync your iPhone, iPad, or iPod using your computer - Apple Support

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Answer 2

ed2345

Level 9

62,828 points

Oct 17, 2022 5:48 AM in response to fxybrwn

fxybrwn wrote:

I've tried that and it didn't work which is why I reached out to support.

If the problem is that the computer didn't "see" the device, follow this guide: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

If there was a different problem, pls post specifics or contact Apple Support.

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Answer 3

fxybrwn Author

Level 1

5 points

Oct 17, 2022 9:15 AM in response to ed2345

I CALLED Apple Support and SPOKE with a PERSON who told me this was not possible UNLESS I had iTunes Match or Apple Music. My phone is recognized by my computer and it easily syncs music that I purchased through the iTunes Store.

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Answer 4

fxybrwn Author

Level 1

5 points

Oct 17, 2022 1:23 PM in response to ed2345

When sync works, it skips over my CD-ripped songs but syncs music purchased through Apple. The entire library is selected in sync settings, iTunes is up to date, and my MacBook is up to date software wise.

Sync does get stuck regularly. Some of the time, a shutdown and restart works. When it doesn’t work, I receive an error message that says determining which tracks to sync. I’ve let it sync 12 hours overnight and it stays on that prompt.

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Answer 5

ed2345

Level 9

62,828 points

Oct 17, 2022 3:40 PM in response to fxybrwn

Foxy,

I wonder if it is hitting some capacity limit. Pls try the following: Instead of "Sync entire library" choose "Sync selected artists," and choose 2 or 3 artists where all their tracks are ripped from CD, not purchased. Does that run correctly?

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