iPhone 12 pro randomly restarts

I've had this phone (iPhone 12 pro) for almost two years now I think, I got it around the same time as their initial release. Ever since updating to iOS 16 my phone will randomly shut itself off or restart. Initially, I thought it was just a bug in the initial release of the new update, but it's still happening and my iPhone is currently running iOS 16.0.2. It's a bit scary sometimes because it usually happens when I have music playing and suddenly the music stops and I look at my phone and the screen is fully black except for the numbers to show the time. Any idea what's going on or how I can fix this?

iPhone 12 Pro, iOS 16

Posted on Oct 15, 2022 07:21 PM

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Question marked as Top-ranking reply

Posted on Oct 17, 2022 09:04 AM

Hey there lmsumm,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


If your iPhone unexpectedly restarts, the actions int this article may help resolve that issue:


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


If the issue persists, reach out to Apple directly to investigate:


Get Support


Have a great day!


1 reply
Question marked as Top-ranking reply

Oct 17, 2022 09:04 AM in response to lmsumm

Hey there lmsumm,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


If your iPhone unexpectedly restarts, the actions int this article may help resolve that issue:


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


If the issue persists, reach out to Apple directly to investigate:


Get Support


Have a great day!


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iPhone 12 pro randomly restarts

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