Apple maps guide sharing issue

Hello, I see others have had this problem but no one has brought a resolution. The issue is when sharing a guide created in apple maps over iMessage, it pops up with a guide image/link along with a loooong messy URL and when the recipient clicks it, it doesn't do anything. I discovered that it's because iMessage apparently has a text limit and the URL the guide sharing feature creates is too long. If you use other data-messaging apps like Facebook Messenger, Instagram Messenger, Whatsapp it can send the entire link and it works (when sharing, use the "copy" feature and paste in a message in those apps or share directly through those apps). I thought I'd share here since the other threads on this topic are closed and/or Apple can possibly fix the link length issue when sharing a guide through iMessage. Cheers.

iPhone 14 Pro Max

Posted on Oct 13, 2022 07:34 AM

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Question marked as Top-ranking reply

Posted on Nov 1, 2022 11:07 AM

Um, they're obviously on iOS 16 since they have a iPhone 14 Pro Max.

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2 replies

Oct 14, 2022 01:00 PM in response to Koji_B_88

Hi Koji_B_88,


We'd like to help provide some guidance for this issue with sharing a guide. We would recommend starting with making sure you have the latest iOS version via the steps in Update your iPhone or iPad - Apple Support.


  1. "Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. Choose the software update that you want to install. You can choose to stay on iOS or iPadOS 15 and still get important security updates. Or you can choose the option to upgrade to iOS or iPadOS 16.
  5. The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.
  6. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."


If you are still without a solution, you'll want to reach out to Apple Support for additional troubleshooting assistance.


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Apple maps guide sharing issue

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