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User profile for user: Christine-Heyward
Christine-Heyward Author
User level: Level 1
4 points

iCloud

My photos on my phone have disappeared, can’t find them in recently deleted and or iCloud backups.

iPhone 12, iOS 16

Posted on Oct 10, 2022 10:01 PM

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Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,657 points

Posted on Oct 10, 2022 10:29 PM

Christine-Heyward Said:

"iCloud: My photos on my phone have disappeared, can’t find them in recently deleted and or iCloud backups. [...]How can I get them back??"

-------


Recovering Disappeared Photos:

So, were these were downloaded? If not, then they were deleted directly off of iCloud.


Performing Photo Recovery:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloud: https://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card
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Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,657 points

Oct 10, 2022 10:29 PM in response to Christine-Heyward

Christine-Heyward Said:

"iCloud: My photos on my phone have disappeared, can’t find them in recently deleted and or iCloud backups. [...]How can I get them back??"

-------


Recovering Disappeared Photos:

So, were these were downloaded? If not, then they were deleted directly off of iCloud.


Performing Photo Recovery:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloud: https://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card
Reply

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