Only one air pod pro working

Can’t get airpod pro to work on one side…..one of them wont charge

Posted on Oct 9, 2022 01:48 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2022 04:23 PM

Continued from above.


ZeboB40 Said:

"Only one air pod pro working: Can’t get airpod pro to work on one side…..one of them wont charge"

-------


Troubleshooting AirPods Charge:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger
2 replies
Question marked as Top-ranking reply

Oct 9, 2022 04:23 PM in response to ZeboB40

Continued from above.


ZeboB40 Said:

"Only one air pod pro working: Can’t get airpod pro to work on one side…..one of them wont charge"

-------


Troubleshooting AirPods Charge:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger

Oct 9, 2022 04:23 PM in response to ZeboB40

ZeboB40 Said:

"Only one air pod pro working: Can’t get airpod pro to work on one side…..one of them wont charge"

-------


Troubleshooting AirPods Balance:


A. Start with a Reset:

Go Here: How to Reset your AirPods and AirPods Pro - Apple Support


B. Visit Apple Support links


C. Verify an App's Balance:

If using an App, note that apps have their own balance settings as well. That would overrule that set in the Mac. So, make sure that the balance is set in the middle on an app itself..


D. Also, Clear Out Earwax:

Go Here: How to clean your AirPods and EarPods - Apple Support


E. Using an App?:

Check and make sure that the balance on the app is not more or less towards one side.


See more below.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Only one air pod pro working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.