my account has been disabled

ND1076 Said:

"my account has been disabled: My accunt has been disabled in the App Store and iTunes. What do I do?"

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Troubleshooting a Disabled Account:

You need to reenable your Apple ID. Do so by contacting Apple Support

Start Here: If a Message Says 'Your account has been disabled in the App Store and iTune' - Apple Support'.

So, what to do...

Contact Apple support:

Let Apple know about this, and let them know where you had purchased this.  Apple would most certainly look in to this.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait:
• Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

For reference...

Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

ND1076 Said:

"How do I contact Apple?"

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Contacting Apple Support:

Via Phone or Chat:

A. Phone Support Info:

• Contact Us - Choose Locations
• Speak with: Apple Store Staff
• Proceed from there as Necessary

B. Chat Session Info:

Being that phone calls are taking a moment, perform a chat session with Apple Support.

Setting Up the Cat Session:

1. Go to: support.apple.com
2. Scroll Down to "Tell us how we can help"
3. Select: Get Support
4. Proceed from there as Necessary

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to upper right hand corner and click on Get Support or:

Contact Apple for support and service

~Katana-San~

Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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Click on the word 'here' in my post above.

TheLittles: The 'Start Here' link points to the method I already provided. Other means of contacting Apple about this issue should only be tried if it doesn't work.

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