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RondaReyn Author

Level 1

4 points

help me reset my phone...it is frozen

my phone is frozen and wont shut off

iPhone 13 Pro, iOS 15

Posted on Oct 8, 2022 6:38 PM

Top-ranking reply

shoeluvr13

Level 6

17,689 points

Posted on Oct 8, 2022 6:52 PM

Try a forced restart. First take off any case. Then:

Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support

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help me reset my phone...it is frozen

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