My Apple TV will not let me log in

I have restarted my Apple password. I have restarted my AppleTV, and every time I put my ID and password and it says and I quote the Apple ID you entered, couldn’t be found or your password was incorrect. Please try again to reset the password for your Apple ID, go to http:/iforgot.apple.com on your computer but I have reset my password multiple times.

Apple TV (2nd gen)

Posted on Oct 1, 2022 04:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2022 04:40 AM

If you have an older Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

1 reply
Question marked as Top-ranking reply

Oct 3, 2022 04:40 AM in response to carley281

If you have an older Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Apple TV will not let me log in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.