I have messages on for Icloud Backup for my Iphone but I do not see them in my Icloud. I does show they are using storage but not available to view.

Why do I not see the messages or have the ability to recover them

Posted on Sep 29, 2022 05:27 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2022 06:11 PM

You cannot view anything in iCloud Backup. You can only use a Backup to do a full restore or to set up a new device. See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If you are referring to the Messages in iCloud option rather than iCloud Backup, see the following from Use Messages in iCloud - Apple Support

You can use Messages in iCloud on your iPhone, iPad, iPod touch, Apple Watch, and Mac. For your privacy, Messages in iCloud is end-to-end encrypted, which means you can't view or access Messages online via browser. 



2 replies
Question marked as Top-ranking reply

Sep 29, 2022 06:11 PM in response to nelson367

You cannot view anything in iCloud Backup. You can only use a Backup to do a full restore or to set up a new device. See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If you are referring to the Messages in iCloud option rather than iCloud Backup, see the following from Use Messages in iCloud - Apple Support

You can use Messages in iCloud on your iPhone, iPad, iPod touch, Apple Watch, and Mac. For your privacy, Messages in iCloud is end-to-end encrypted, which means you can't view or access Messages online via browser. 



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have messages on for Icloud Backup for my Iphone but I do not see them in my Icloud. I does show they are using storage but not available to view.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.