I sent my friend in England an Apple gift card and she says she hasn’t received an email?

I sent my friend in England an Apple gift card 

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.

Hello ~Take a look here…

Resend Gift Card - Apple Support Communities

~Katana-San~