iPhone not connecting to CarPlay when using vpn

iPhone won't connect to CarPlay whilst using vpn. Wasn't a problem until ios16 update. It is clearly the issue as I turn vpn off and it works, on it stops, off it works....

I have read of others having this problem. Is it specific to the VPN (I use Express) or not? Is apple aware of this and is there a fix in the pipeline.

iPhone XR

Posted on Sep 26, 2022 06:54 PM

Reply
1 reply

Sep 28, 2022 04:41 PM in response to Houndsfield

Hey Houndsfield,


Thanks for testing this out with and without VPN connection. Since it works without VPN enabled, then the iPhone itself doesn't seem like the issue with connecting to CarPlay. We recommend that you get in touch with the admin who's available to help you with the VPN situation. It's possible the VPN is doing this for privacy and security purposes.


Also, you may need to contact your car's manufacturer for any possible updates on the software from their end.


There are some more steps here If you need help with CarPlay - Apple Support that maybe helpful.


We hope this helps you get pointed to the right direction!


Best regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone not connecting to CarPlay when using vpn

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.