You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nvollman Author

Level 1

6 points

cant use you apple id on this device

I'm trying to restore an older ipad. But went I try to log in it says I can not use my Apple ID on this device. It says it can only be used on devices running iOS 15.0 or later.

iPad Air Wi-Fi

Posted on Sep 25, 2022 2:27 PM

Reply

Similar questions

1 reply

Sep 27, 2022 10:15 AM in response to nvollman

Hi nvollman,

Thank you for using Apple Support Communities.

Do you happen to have iCloud+ on your Apple ID? Per the article here: System requirements for iCloud - Apple Support an iCloud+ subscription requires iOS 15 or later as a minimum:

"iCloud+

iCloud+ is available on iPhone, iPad, or iPod touch, Mac, PC, and web browsers.

iOS 15 or iPadOS 15
macOS Monterey"

If this isn't the case, contact Apple Support to look further into this with you.

Cheers!

Reply

cant use you apple id on this device

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up