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update my iPhone

When I want to update my phone They wrote an error occurred

iPhone 11, iOS 15

Posted on Sep 22, 2022 6:36 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2022 6:37 AM

What error?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

Sep 22, 2022 6:37 AM in response to ghaid112

What error?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)


update my iPhone

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