factory reset my MacBook

I can't reset my MacBook or get admin account off

MacBook, macOS 12.5

Posted on Sep 16, 2022 09:44 AM

Top-ranking reply

Encryptor5000

Level 5

7,662 points

Posted on Sep 18, 2022 07:29 PM

Hi kuda_kal,

If you're trying to erase your Mac and get it back to factory settings, please complete these steps: Erase and reinstall macOS - Apple Support (CA)

If this isn't what you were wanting to do, please let me know and provide more details as to what you wish to accomplish.

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2 replies

Top-ranking reply

Encryptor5000

Level 5

7,662 points

Sep 18, 2022 07:29 PM in response to kuda_kal

Hi kuda_kal,

If you're trying to erase your Mac and get it back to factory settings, please complete these steps: Erase and reinstall macOS - Apple Support (CA)

If this isn't what you were wanting to do, please let me know and provide more details as to what you wish to accomplish.

Lanny

Level 6

13,225 points

Sep 16, 2022 03:00 PM in response to kuda_kal

At least one admin account is required.

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factory reset my MacBook