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Apple id lock

So i put my id on a phone number i no longer have and its asking for the verification code so i can log into my account but i cant get the code i want to add another service line on my phone but i cant because i cant log in i can still use the account but its not logged in on my iPhone specifically what do i do

iPhone XR, iOS 15

Posted on Sep 12, 2022 10:52 AM

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Question marked as Top-ranking reply

Posted on Sep 12, 2022 11:19 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Top-ranking reply

Sep 12, 2022 11:19 AM in response to Boom_y

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

Apple id lock

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