Trackpad Cursor Issue and Reason

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alperenkadir Author

Level 1

4 points

Trackpad Cursor Issue and Reason

I have logitech combo touch for my ipad air 5. I have problem with trackpad cursor, sometimes its freeze.

I searched online a lot of users have the same problem. ( Including Apple magic keyboard users)

I found that it is not about the keyboards. It is a bug.

I found that if there is no connection with apple pencil the problem is never being.

The problem usualy happens when apple pencil on charging area. ( If apple pencil is not on charging area the problem usualy not appeare. Disabling bluetooth connection with apple pen solving the issue)

Thanks.

Regards,

Kadir Alperen ARSLAN

iPad Air, iPadOS 15

Posted on Sep 9, 2022 02:34 AM

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Answer 1

Bryan_K1

Community Specialist

Sep 10, 2022 05:09 PM in response to alperenkadir

Hello alperenkadir,

We'd be happy to look in to that with you!

If you haven't already, could you please give the steps in here a try and let us know if you see any improvement: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

Also, could we please have you confirm which iPadOS version you're currently running? You can find that in Settings > General > About.

This info will help narrow down what may be happening.

Cheers!

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Trackpad Cursor Issue and Reason

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