Family member not shown in "Find My" widget

Hi Community.

In my family I have my wife and three kids (5, 9 and 10 y.o.).

I can see all of them in Find My app but I cannot select any of my kids in Find My widget (both macOS and iOS).

They simply don't appear in the list.


In addition, I've recently set up a new iPhone for my oldest son.

I've limited pretty much everything, he has only contacts of relatives.

He can see them in Find My app on iOS, but he cannot select anyone in the Find My widget.

The list is empty.


I've already tried to disable/enable location sharing both from my side and son's side.


Is there any setting I need to change from Parental Control in order to make my son appear in the Find My widget, or is it just a bug?


Thanks for your help.

MacBook Pro 16″, macOS 12.5

Posted on Sep 8, 2022 05:39 AM

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4 replies

Sep 8, 2022 06:22 AM in response to Roberto Tremonti

I have absolutely no experience with the new widgets but would suggest:


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


Sep 8, 2022 08:34 AM in response to Limnos

Hi Limnos,

thank you for your reply.


I've already tried to log in and back and restart the device.


That's not something related to a particular device or situation.

I suspect it's something wider related to Find My platform.


On all my macOS and iOS devices I see my son in Find My app, but I can't select my son in Find My widget.

On my son's iPhone, he sees me in Find My app, but he can't select me in Find My widget.


It seems like the widget (not the app) can show you only friends, but not family members.

Is this the expected behavior from the widget?

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Family member not shown in "Find My" widget

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