You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Headphone Volume control turning up and down on its own

Has anyone figured out this issue on iPhone 13 (15.6.1). I use wired earphones and sometimes the volume will turn all the way down or all the way up on its own. It only happens when the earphones are plugged into the device. Its very annoying because I use my phone for running. Does this happen with the wireless earphones as well?

Posted on Sep 7, 2022 4:56 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 10:51 AM

Greetings sungheeWO33,


Ensuring your volume remains at the expected level is important and you've come to a great place for help. It sounds as though you may have Reduce Loud Sounds enabled which would cause the volume to decrease automatically. This setting can be enabled and disabled using the steps listed below. You can also learn more about this feature in the following article.


  1. "Go to Settings , then tap Sounds & Haptics (iPhone 7 and later) or Sounds (earlier models).
  2. Tap Headphone Safety.
  3. Turn on Reduce Loud Sounds, then drag the slider."


"iPhone analyzes your headphone audio and reduces any sound above the level you set."


Use headphone audio level features on iPhone - Apple Support


Have a great day!

1 reply
Question marked as Top-ranking reply

Sep 10, 2022 10:51 AM in response to sungheeWO33

Greetings sungheeWO33,


Ensuring your volume remains at the expected level is important and you've come to a great place for help. It sounds as though you may have Reduce Loud Sounds enabled which would cause the volume to decrease automatically. This setting can be enabled and disabled using the steps listed below. You can also learn more about this feature in the following article.


  1. "Go to Settings , then tap Sounds & Haptics (iPhone 7 and later) or Sounds (earlier models).
  2. Tap Headphone Safety.
  3. Turn on Reduce Loud Sounds, then drag the slider."


"iPhone analyzes your headphone audio and reduces any sound above the level you set."


Use headphone audio level features on iPhone - Apple Support


Have a great day!

Headphone Volume control turning up and down on its own

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.