I cannot install any new content on my mac

I keep getting this

"installation failed"

"an error occurred during installation"

this happens whenever I install anything from the browser and from the app store. I searched to see if anyone else has had this problem but no. The only thing I can think of is that it has something to do with when I migrated my data from my old macbook air(intel) to the new M2 air. do I need to reset this mac?

MacBook Air, macOS 12.5

Posted on Sep 6, 2022 08:37 PM

Reply
1 reply

Sep 7, 2022 08:49 AM in response to Alex_bromo

Alex_bromo wrote:

I keep getting this
"installation failed"
"an error occurred during installation"
this happens whenever I install anything from the browser and from the app store. I searched to see if anyone else has had this problem but no. The only thing I can think of is that it has something to do with when I migrated my data from my old macbook air(intel) to the new M2 air. do I need to reset this mac?


"any new content" ?

your example sounds more like you are having an issue installing applications...


Can you give an example of an application you can not install...?

What happens if you Control click on the install package




are there any other associated error messages...


Are you logged into an Admin account? >System Preferences>Users & Groups

Are you signed into your AppleID in >System Preferences ?


Did you set up the new M2 using the Setup Assistant or Migration Assistant?



The most trouble free way to move to a new machine, is using the Setup Assistant on the initial boot of a brand new machine— you have one shot here. Set up your MacBook Pro - Apple Support


The second best way is use the Migration Assistant.

How to move your content to a new Mac Move your content to a new Mac - Apple Support




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I cannot install any new content on my mac

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