Hello I have forgotten my Apple ID security questions. And I followed the instructions on this page, but the message Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. appears to me. Please help.

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gasemjabbari Author

Level 1

4 points

Hello I have forgotten my Apple ID security questions. And I followed the instructions on this page, but the message Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. appears to me. Please help.

How can I solve this problem?

iMac 24″, macOS 12.5

Posted on Sep 5, 2022 2:51 AM

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Answer 1

Niel

Community+ 2025

Level 10

740,435 points

Sep 5, 2022 7:00 AM in response to gasemjabbari

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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Hello I have forgotten my Apple ID security questions. And I followed the instructions on this page, but the message Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. appears to me. Please help.

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