MY SCREEN IS BLACKED OUT
MY PHONE IS STILL ON ALTHOUGH SCREEN IS BLACKED OUT I CAN'T SEE ANYTHING?
iPhone 11
Start with a forced reset:
- Press and quickly release VOLUME UP
THEN
- Press and quickly release VOLUME DOWN
THEN
- Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.
If that doesn’t resolve the problem post back.