FileVault decryption crashing my Mac

ns9201 wrote:

I attempted to turn off FileVault the other day, let it run, and now that it has neared the end, it says I need to plug in my Mac to continue. But, whenever I plug it in my whole system crashes. I've attached my panic code I don't know what any of it means. The computer works fine if it's not plugged in, but the files are still being decrypted so I can really download anything. What can I do here?

https://discussions.apple.com/content/attachment/4ffea454-b423-4f26-90dc-256e1583223d

And what happens with your Mac shutdown, you plug it in and leave it plugged in, and then boot up for the duration of the FileVault decryption until completion ...(?)

Turn off FileVault encryption on Mac - Apple Support

if no resolve—Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

ns9201 wrote:

The problem is whenever it’s plugged in I’m not allowed back in. It shuts down every time I try to log back on when plugged in, shutting down when the log in bar is a little less than 1/4 loaded. I can only log back on when unplugged, but that stops the decryption process. I’ve tried just leaving the log in screen on to see if the decryption continues when not logged in but it doesn’t.

I would try from a Safeboot.. How to use safe mode on your Mac - Apple Support  login and compare your results.

If you are booted up and logged in from the Terminal.app you can get a different look

Checking The Status Of Filevault encrypted, copy and paste:

fdesetup status

if applicable—from Terminal, to disable FileVault copy and paste:

sudo fdesetup disable

ns9201 wrote:

I’m not able to log in with safe boot either if the computer is plugged in. Status shows 99% and when I try disable it gives me “file vault was not disabled (2)”

Well, it sounds like a real pickle.

I would take it to Apple or AASP and see if they can help you over the counter.

call your local store and see if you need an appointment for a your issue

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Find Locations - Apple

you can always Call Customer Support  (800) MY–APPLE (800–692–7753)

or on line  Get Support

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