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Apple Watch stuck on Apple screen

My watch is stuck on the Apple screen and keeps shutting off and on but not getting past that screen. I’ve tried a hard factory reset multiple times as well as unpaired it from my phone and nothing has made a difference. Any suggestions?

Many thanks!!

Apple Watch

Posted on Sep 1, 2022 9:27 PM

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Question marked as Top-ranking reply

Posted on Sep 1, 2022 9:47 PM

Hi


Try force restarting your watch: press and hold down both buttons for at least 10 seconds, until you see the Apple logo.


Be sure to allow a few minutes for your Apple Watch to start.


If your watch still does not start, contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your watch to be serviced:


Contact - Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

https://locate.apple.com/

1 reply
Question marked as Top-ranking reply

Sep 1, 2022 9:47 PM in response to Nicorose06

Hi


Try force restarting your watch: press and hold down both buttons for at least 10 seconds, until you see the Apple logo.


Be sure to allow a few minutes for your Apple Watch to start.


If your watch still does not start, contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your watch to be serviced:


Contact - Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

https://locate.apple.com/

Apple Watch stuck on Apple screen

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