Return damaged phone
I got my new phone and it says I need to send it back with who the label says. The phone didn’t come with a return label. Where do I send the old phone to?
iPhone 13 Pro Max, iOS 15
Question marked as
kwatkins2021 Said:
"Return damaged phone: I got my new phone and it says I need to send it back with who the label says. The phone didn’t come with a return label. Where do I send the old phone to?"
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Contact Apple Support:
You perform a return, contact Apple Support. They will send you a prepaid box with labels inside.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.