You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

APPLE ID RECOVERY ON A DEVICE BOUGHT FROM ONLINE

How do you get out if you're locked out in a situation where you buy a pre owned iphone from eBay, Amazone or any other online platform but you don't have the apple id linked to the device and you don't have access to the actual owner of the device. how do you recover your preowned iPhone?

iPhone 11

Posted on Aug 30, 2022 9:56 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2022 10:00 AM

Unfortunately there is no way.


The seller needs to remove the iCloud lock (activation lock) beforehand in order to be able to be set up as new again.


If you bought it from eBay or Amazon, I would try to send it back because the iPhone is basically bricked and totally useless for you thus there is no workaround the activation lock.

2 replies
Question marked as Top-ranking reply

Aug 30, 2022 10:00 AM in response to RAMSTECH2

Unfortunately there is no way.


The seller needs to remove the iCloud lock (activation lock) beforehand in order to be able to be set up as new again.


If you bought it from eBay or Amazon, I would try to send it back because the iPhone is basically bricked and totally useless for you thus there is no workaround the activation lock.

Aug 30, 2022 9:59 AM in response to RAMSTECH2

Activation lock is a security protocol that can't be bypassed. Only the person it is locked to can unlock it.

If you bought this from someone and it came locked, try to get your money back, you will never be able to use the phone.

If you did buy it from eBay or Amazon, contact them, they may refund you but it's not guaranteed.


If your phone is Activation Locked - How to remove Activation Lock -

How to remove Activation Lock - Apple Support


The All Too Common SAD Reality of Buying a Used iPad/iPhone.

The All Too Common SAD Reality of Buying … - Apple Community



APPLE ID RECOVERY ON A DEVICE BOUGHT FROM ONLINE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.