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4dpllgk Author

Level 1

4 points

How do I reset passcode

my old iPad is asking for a passcode after I have cleared out my data.. I don’t remember the passcode. I have sold iPad & want new customer to be able set up iPad

iPad

Posted on Aug 28, 2022 1:12 PM

Top-ranking reply

sberman

Level 10

268,647 points

Posted on Aug 28, 2022 1:26 PM

If it’s truly the iPad’s passcode that’s the issue, read and follow the article linked above.

However:

4dpllgk wrote:

I have sold iPad & want new customer to be able set up iPad

It may be that you did not thoroughly cleanse your iPad before selling it. In that case:

How to remove Activation Lock - Apple Support

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How do I reset passcode

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