Didn't get a refund yet my purchase was refunded.

Question

Didn't get a refund yet my purchase was refunded.

Hi,

I requested a refund yesterday and it now says refunded, but I haven't received the money, (The subscription I didn't want to renew was paid with Apple Pay.) and I'd like to know what's the issue, or if I'll receive it in a few days or what. I've had this happen before and the payment came in 2 days later, but I need the refund money soon since I didn't even have the app installed and I remember cancelling the subscription for it ages ago. Other than that, as I remember it, refunds used to be immediate.

iPhone 12 mini, iOS 16

Posted on Aug 28, 2022 08:32 AM

Reply

Answer 1

Aug 28, 2022 08:56 AM in response to pyrosbracelet

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.

Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Click ▶︎ Check Refund Status.

Reply

Didn't get a refund yet my purchase was refunded.

Similar questions