You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I update my iPhone?

Why can’t I update my phone? It says I’m not connected to the internet when it I’m clearly on wifi


[Re-Titled by Moderator]

Posted on Aug 25, 2022 7:39 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 8:02 PM

Follow these steps, testing after each step:



Need more help?


iPhone User Guide

3 replies

Why can’t I update my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.