My Face ID isn’t working

My face recognition won’t work and there is an issue with my true depth camera. Also noticed that my touchscreen is not working as well, especially when swiping up to go Home. Are there any simple solutions?

iPhone 12 Pro Max

Posted on Aug 23, 2022 08:10 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2022 08:12 PM

If you're seeing the alert discussed in the article you came here from.. then follow those instructions

If your iOS is up to date and Face ID is still not working, then contact Apple or bring your device in for service


so no, not simple solutions.. the alert indicates a hardware issue

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My Face ID isn’t working

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