FaceTime audio only call distorted

On my new M1 2020 mac mini iOS 12.5.1 when I make a phone call on the other end of the call my wife says that the sound is creepy. It sounds like a recording that has been slowed way down. This doesn't happen on FaceTime video calls they are just fine. Never had that problem with my late 2015 iMac running 12.5.1.

Mac mini, macOS 12.5

Posted on Aug 22, 2022 04:04 PM

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1 reply

Aug 23, 2022 01:18 PM in response to bobcat38

Hello, bobcat38.


Thank you for using Apple Support Communities.


If you're experiencing issues on FaceTime Audio calls, try the steps in this article which may help: If FaceTime isn't working on your Mac - Apple Support


If you need help with your connection or call quality
A slow or busy Wi-Fi network might cause issues with your FaceTime call. If you experience connection alerts or low-quality audio or video:
•Make sure that you and your recipient have a fast Wi-Fi or cellular connection. FaceTime calls over Wi-Fi require a broadband connection.
•Check for issues that might be slowing down your connection, such as someone streaming content over your network.
•If you have questions about your Internet speed, contact your Internet service provider.


If these steps don't help resolve the issue, contact Apple Support for further help.


Cheers!

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FaceTime audio only call distorted

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