error message updating itunes

When trying to update itunes from the Microsoft store on my Windows 10 computer, i get the error message: not available for bots to index.

Windows, Windows 10

Posted on Aug 20, 2022 10:54 AM

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3 replies

Aug 22, 2022 03:01 PM in response to Rigo_O86

Hello,


I tried the Microsoft store with the instructions above and iTunes did not show it needs an update. The actual Apple link:

Download and use iTunes for Windows - Apple Support


is the one I'm having trouble with. Specifically this link:


Go to the Microsoft Store for the latest version of iTunes for Windows


It gives the error code "not available for bots to index."


Also, there doesn't seem to be an option for Windows 11.


Thx.


Gale


Aug 22, 2022 08:56 AM in response to Andiquestions

Hi Andiquestions,


It sounds like you're having some trouble updating iTunes and we want to help.


Is this error coming from the Microsoft Store itself?


Are you able to update other apps on the Microsoft Store?


You should follow these steps to update an app downloaded with the Microsoft Store:

Get updates for apps and games in Microsoft Store


Thanks for using the Apple Support Communities.

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error message updating itunes

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