Cannot edit payment method

I am trying to edit my payment methods for my apple account. I go into settings, tap my name and go to payment and shipping. My one payment method is listed (PayPal) but if I click on it, nothing happens. There is no button to add a new payment method and the edit button is grey so I cannot click on that either. The only thing I can access is my shipping method.


how can I add a different payment method?

Posted on Aug 19, 2022 07:48 AM

Reply
1 reply

Aug 19, 2022 11:42 AM in response to JSchiller27

Have you checked Settings/Screen Time for any restrictions?


Some things you can try.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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Cannot edit payment method

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