the wrong number is linked with my apple id and I cant change it

So I've recently changed from a contract with Vodafone to a Voxi sim. During this change, I was given a new number but with the help of the Voxi team, i was able to transfer my old number to my account. Unfortunately, the new number has been linked with all my apple id/iMessage/facetime and i can't change it back.

iPhone XR, iOS 15

Posted on Aug 19, 2022 06:29 AM

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1 reply

Aug 19, 2022 07:19 AM in response to katherineShort

What number is linked to your Apple ID? You need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage


See the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Messages or FaceTime - Add or remove your phone number.    *


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the wrong number is linked with my apple id and I cant change it

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