Apple TV remote stopped controlling the volume

Hello daren291,

For difficulties with controlling the volume of your TV, you'll want to follow the steps below:

If you need help with volume control or other features of Siri Remote or Apple TV Remote, you may need to set up your Siri Remote or Apple TV Remote manually or make sure HDMI-CEC is turned on.

Set up your remote for volume control

If volume control doesn’t work automatically, you can set up your Siri Remote or Apple TV Remote manually:

1. On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control.

2. Select Learn New Device.

3. Follow the onscreen steps to set up your Siri Remote or Apple TV Remote to control volume for your television or receiver.

Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, but can't control both simultaneously.

Make sure HDMI-CEC is turned on

If some features don't work, check the following:

1. Make sure your TV or receiver offers HDMI-CEC support. For help, contact the TV manufacturer or check the manual.

2. Check that HDMI-CEC is turned on in the menu of your TV or receiver. Use the remote that came with your equipment. Since manufacturers often have different names for HDMI-CEC, look for a setting that ends in "Link" or "Sync". Here are some examples:

• LG: SimpLink

• Philips: EasyLink

• Samsung: Anynet+

• Sharp: Aquos Link

• Sony: BRAVIA Sync

You can also find those steps in this resource: If you can't control your TV or receiver with your Apple TV Remote

That should get you back to controlling your TV volume using your Apple TV remote.

Take care.