Virus/Malware in iCloud

zdenek243 Said:

"Virus/Malware in iCloud: Hello my family member gotten fished and it’s looking like the malware imbedded itself into the iCloud. When I reseted the mobile the malware was in the backup. I tried the backup from the day it happened and from days before but it was in all of them. Does someone know how to get rid of it or some different solutions?"

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Troubleshooting being Phished:

I Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

II. Report Items to Apple:

Take some screenshots of this, and forward it off to Apple. Use my User: Using the Photos App to Report Scams - User Tip

III. Scan your Mac for Malware: 

Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac.

Downloads:

1. Malwarebytes Anti-Malware for Mac
2. Malwarebytes Uninstaller