You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 pro max pink screen

I've only been using my iPhone for 21 days, using only light games, social media & taking pictures. but after a long time i get a pink screen. the condition of the cellphone is never dropped, never depressed, etc. What do I have to do? if guaranteed, will you get a replacement unit?

iPhone 13 Pro Max, iOS 16

Posted on Aug 12, 2022 3:24 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 3:41 AM

Hey there,


try force restart your iPhone to see if the problem will fix:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


if that doesn’t work with you or if that happened again then you have to go to Apple Store or AASP (Apple Authorized Service provider) to check it for you,you can find one by this link ☞ Find Locations - Apple


9 replies
Question marked as Top-ranking reply

Aug 12, 2022 3:41 AM in response to N00mercy

Hey there,


try force restart your iPhone to see if the problem will fix:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


if that doesn’t work with you or if that happened again then you have to go to Apple Store or AASP (Apple Authorized Service provider) to check it for you,you can find one by this link ☞ Find Locations - Apple


Iphone 13 pro max pink screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.