I need help unlocking my phone

How do I unlock it I bought it from a friend second hand

iPhone X

Posted on Aug 10, 2022 07:30 PM

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Eric Root

Level 10

685,113 points

Posted on Aug 10, 2022 07:37 PM

The previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.

Turn off Activation Lock - Apple Support. *

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Top-ranking reply

Eric Root

Level 10

685,113 points

Aug 10, 2022 07:37 PM in response to kyrell80

The previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.

Turn off Activation Lock - Apple Support. *

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