Follow the instructions in the Related Article. If you followed them earlier and it didn't help, then you need to contact Apple Support. Use the Get Support link at the top of the page.
This thread has been closed by the system or the community team.
You may vote for any posts you find helpful, or search the Community for additional answers.
I watch
Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.