Fileproviderd and OneDrive Consuming more than 100% CPU

--AIM-- wrote:

Hi Community,

I'm working with a user that is on Monterey 12.5, the system is a MacBook Pro (16-inch, 2019) that has a 1TB SSD with ~400GB free and 32GB RAM, has up-to-date OneDrive: version 22.065.0412.0004, and the user reports that their system fan runs all the time & the system is hot to the touch due to CPU over-use by fileproviderd and OneDrive. The user has reset their PRAM. We've uninstalled and reinstalled OneDrive as well & OneDrive idle, meaning not syncing anything new, is consuming 100-110% of the user's CPU.

I've seen in a few guides that the recommended advice is to create a new user and see if the error persists, but I'm not understanding what this would really show us since we'd need to resolve the issue on the user's account regardless.

What else can we try to stop OneDrive/fileproviderd from over-consuming the user's CPU? Thanks.

for Power management— Try resetting the SMC Reset the SMC of your Mac - Apple Support

One drive is known to cause some issue on the macOS...

Ii would try a different back system and compare your results....

For your third party—

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates

Microsoft Corporation/Customer service

1 (800) 642-7676

Microsoft support is very responsive and helpful.

https://support.microsoft.com

Ask the Microsoft Community

https://answers.microsoft.com/

OneDrive help & learning - Microsoft Support

OneDrive panic—

"Per your description, may I confirm that whether you encountered a problem that OneDrive used too much CPU on your Mac."

https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-cause-panic-on-mac/53111c30-8120-433d-b78b-14924ab1cb43