Card Details compromised

Hi,

My name is Aghfar belongs to Pakistan. I'm an Apple user since 8 years, Today my VISA card details was compromised and few transitions were made to Apple Store.

I never linked that card with Apple account, Someone anonymous person bought services/products from Apple using my card details.


I want to let Apple know these are fraud transactions and need reversal of those transactions.

If someone please help me on this issue.


I'll be really thankful to you.


Thanks,


[Personal Information Edited by Moderator]

Posted on Aug 7, 2022 04:18 PM

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9 replies

Aug 8, 2022 04:20 AM in response to babowa

Hi,

I'm in contact with the bank they are generating a Fraud complain and then they will investigate it as per their procedures.


As these transactions are not being made from my account, but my card details are used from another account to purchased some services/content from Apple. Therefore I can't see anything on Subscriptions and Billing - Official Apple Support.

Aug 8, 2022 06:34 AM in response to aghfarkhan

I never linked that card with Apple account,

(sorry) It is your negligence that 'someone' can use your bank card just like that.


As these transactions are not being made from my account, but my card details are used from another account to purchased some services/content from Apple. Therefore I can't see anything on Subscriptions and Billing - Official Apple Support.

No, you can't never see in your purchase history.

You will also not receive a refund from Apple.


Contact your bank, they can find out who (name, address & account number) has used your card / collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.



Aug 7, 2022 05:55 PM in response to aghfarkhan

You need to address this with your bank to report fraudulent transactions. Have the card cancelled and get a new one. If there was fraudulent use, it depends on your bank how much you may responsible for - or not.


As for Apple, if someone buys something with a valid card, there is nothing a merchant can do - they sold something in good faith.


However: are you sure that someone actually bought something or did you get a fake notice that your card was used? Check with your bank first and then go from there. If the card was actually used, delete it everywhere and change your passwords.

Aug 8, 2022 08:31 AM in response to Raicya

It is your negligence that 'someone' can use your bank card just like that.


Not necessarily. I had a charge of over $8,000 from a gambling casino on another continent. Never been there. My card never left my wallet; an investigation revealed that the crook used a CC number generator and got mine as a "live" one. They fabricated the card - my number/account with their name on it and used it. And, fortunately, got caught. That was not my negligence.

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Card Details compromised

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