Logged out of Apple Music

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Logged out of Apple Music

Tonight my daughter opened Apple Music and was completely logged out of the application, and none of her music was on the iPhone. We have a family plan and mine still works. When we were trying to fix this via advise on the internet nothing worked.

iPhone 13 Pro, iOS 15

Posted on Aug 6, 2022 09:43 PM

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Answer 1

Vero_F1

Community Specialist

Aug 7, 2022 04:17 PM in response to Lindseyyy112

Hi Lindseyyy112,

As your daughter's iPhone is not showing the Apple Music subscription, here are some troubleshooting steps you can try:

Make sure you still see them under Family Sharing Set up Family Sharing.
Check your Apple Music subscription to make sure it is still a Family plan and being shared Share Apple and App Store subscriptions with family members on iPhone.
Update her iPhone - Update your iPhone, iPad, or iPod touch.
Check that she is signed into Apple Music - "On your iPhone, iPad, iPod touch, or Android device" in Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC.
If signed in and missing musicTurn on Sync Library with Apple Music.

Best regards.

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Logged out of Apple Music

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