Creating family sharing

I want to add my child to family sharing. We Setup an apple id when we bought the phone. Family Sharing set up for adding the child, keeps saying the apple id is unavailable. We can log into her apple ID account, but her birthday is wrong. When we try to correct it, we get the message it can only be changed from family sharing. In the old days of may frame computers this is an "endless do loops".

iPhone SE (Gen 3)

Posted on Aug 6, 2022 08:41 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2022 08:42 AM

FC44rtd wrote:

We can log into her apple ID account, but her birthday is wrong.

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name].
  2. Tap Name, Phone Numbers, Email. You might need to enter your Apple ID password.
  3. Tap Change Birthday or Birthday.
  4. Update your birth date, then tap Done. If you're changing a birth date for a child, learn what to do.


Update the birth date associated with your Apple ID

2 replies
Question marked as Top-ranking reply

Aug 6, 2022 08:42 AM in response to FC44rtd

FC44rtd wrote:

We can log into her apple ID account, but her birthday is wrong.

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name].
  2. Tap Name, Phone Numbers, Email. You might need to enter your Apple ID password.
  3. Tap Change Birthday or Birthday.
  4. Update your birth date, then tap Done. If you're changing a birth date for a child, learn what to do.


Update the birth date associated with your Apple ID

Aug 6, 2022 08:43 AM in response to FC44rtd

FC44rtd wrote:

keeps saying the apple id is unavailable.

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Creating family sharing

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