iPhone 12 Pro Max Camera: Unknown Part Message
Why is my camera showing unknown part and I have never serviced nor change my camera? My iPhone 12 Pro Max is still as I bought it. How do I fix it?
iPhone 12 Pro Max
User profile for user:
hc1111
User level:
Community Specialist
Hey there gbenga209,
We recommend looking over the following information to help with what you're seeing regarding your camera:
"You will see an Unknown Part 
message if the part installation is incomplete or if the part:
- Was replaced with a nongenuine part
- Was already used or installed in another iPhone
- Isn't functioning as expected"
iPhone parts and service history - Apple Support
If the camera is not functioning as expected, you'll want to Contact Apple Support so they can take a closer look at the message and camera with you.
Take care!